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FAQ

Our home-based office is located in the little beachy town of South West Rocks on the Mid North Coast (NSW). We offer customised web design and Social Media Marketing services in South West Rocks, Crescent Head, Kempsey, Port Macquarie and Coffs Harbour communities as well as Australia-wide. To clarify, we can meet-up in-person or work completely online to plan your web design and/or Social Media Marketing process.

There can be minor differences depending on each user’s browser screen resolution and their specific settings. However, throughout our design and analysis process, we check your site on a range of different updated browsers with different settings.

The price of a website will depend on several factors. For example, some considerations involve, how many pages are needed, the intricacy of the features you would like to incorporate on the website and how many design mock-ups you would like to see.

At the end of the day, we don’t have the huge overheads of a large office (or a PA), but we do need to pay our rent and take the odd trip overseas. So, realistically speaking you should be budgeting between $2000-$10,000 for a new website design. But, feel free to contact us first to discuss your ideas so we can provide you with an accurate price.

You do. To clarify, we provide you with full handover instructions to own your website and we will simply handle your domain name renewal (if applicable) and hosting for the existence of the website. In short, our service is produced to save you time and eliminate any hassles.  

Each project is a bit different so we will always advise new content throughout our discovery session. However, other common assets we would need from you are listed beneath, unless previously discussed:

  • Logo / branding artwork
  • Branding guideline
  • All available images that need to be applied
  • Extra images suggested by the Mount Digital team
  • Complete document of all copywriting for the whole website
  • Domain / hosting access (if you don’t have existing accounts, we can arrange this for you)
  • Access to your current website CMS

The time it takes to custom design and build a completed website can differ a lot, it really depends on the size and complexity of your site. For instance, a standard WordPress website typically takes about 4 to 6 weeks from start to finish. However, some more custom and complex projects, like WooCommerce, or websites that have complex design or content requirements can take longer.

With thorough planning and a keen eye on the management of the project, an eCommerce website can be complete in between 4 to 8 weeks. But, this is subject to the complexity of the project.

All items such as payment gateways, shipping methods, product details, and product images need to be ready in advance for the efficient rollout of an eCommerce website.

Indeed, every kind imaginable. However, the sites we do vary from “Business Card” style sites that contain up to 3 pages only, to big and complex sites that include several pages and have high technical functionality that can take months to build.